Welcome to EduForeign ("we", "us", or "our"). We are an MBBS abroad consultancy service operated by EduForeign Academic Luminary, based in India. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website eduforeign.com and use our services.
By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.
1. Information We Collect
1.1 Information You Provide Directly
When you fill out a consultation form, contact us, or request a free counselling session, we may collect:
- Full name
- Email address
- Phone/contact number (including country code)
- Educational qualification (e.g., 12th standard, NEET status)
- Country of interest or place of residence
- Any additional information you voluntarily share with us
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on the website
- Referring URLs
- Device type (mobile, desktop, tablet)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide consultancy services
- To schedule and conduct free counselling sessions
- To send you information relevant to MBBS abroad admissions (only if you have opted in)
- To improve our website and services
- To comply with applicable legal obligations
- To prevent fraud and ensure website security
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Sharing of Information
We may share your information with:
- Service Providers: Trusted third-party tools we use to operate our services (e.g., Supabase for database hosting, WhatsApp Business for communication). These parties are bound by confidentiality obligations.
- Partner Universities (with your consent): If you request an application to a specific university, we may share your details with that institution solely for admission processing purposes.
- Law Enforcement: If required by law or a valid legal process, we may disclose your information to the relevant authorities.
4. Cookies and Tracking
Our website may use cookies or similar tracking technologies to enhance your experience. These include:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., page views, session duration).
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Lead and consultation data is typically retained for up to 3 years unless you request deletion earlier.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our database is hosted on Supabase, which uses industry-standard SSL encryption and Row-Level Security policies. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data ("Right to be Forgotten").
- Right to Object: Object to the processing of your personal data for marketing purposes.
- Right to Data Portability: Request your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at info@eduforeign.com.
8. Third-Party Links
Our website may contain links to external websites (e.g., university websites, YouTube). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are intended for individuals aged 17 years and above (consistent with NEET eligibility). We do not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected such data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by posting an updated notice on our website with a revised "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
- Email: info@eduforeign.com
- WhatsApp: +91 88919 69990
- Business: EduForeign Academic Luminary, India